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Any City or US Zip

Its time we had a little talk.  Actually, we've been needing to have this talk for about 10 years.  But today is as good as any.

First and foremost, WHOSE COMPUTER IS THIS?  If it is YOURS, or MICROSOFT'S, then I'd like my $900 back, please!  And I have two others that require the same answer.

Second, IF we determine that this computer is mine, I have a few issues.  Here are the first few examples that come to mind...

First example:

   1. I tried to use Rhapsody this morning.  It wouldn't start (apparently because I upgraded Windows Media Player).  So, I tried to uninstall.  It wouldn't uninstall because it couldn't find "install.log".  And by the way, there are at least 10 "install.log" files on this computer.  Maybe somebody should get creative and name them something like install-applicationname.log?  Then, at least I could hunt for it.  Doesn't seem like rocket science to me.
   2. Ok, since I couldn't uninstall, I tried to "repair".  Couldn't do that either because some critical DRM file is missing, or changed, or whatever (also caused by Media Player).
   3. I also couldn't reinstall because I couldn't uninstall.  Pretty damn stupid!
   4. Ok, so lets just DELETE.  Nope!  I can't even delete the folder.  (Even though the application is useless at this point) something is using some of the files so they can't be deleted.  But what is it using them FOR?  Not for making the application work. OBVIOUSLY!

OK, HERE IS MY FIRST POINT... if it is MY COMPUTER, then when I say a file goes in the trash, IT GOES IN THE TRASH.  I don't give a flying flip WHO, OR WHAT is using it.

And now that we have THAT established...

Additional examples:

If I want to run scandisk, I'll run scandisk.  I don't need you, or Windows, telling me when I need "disk checking".  Same with the informative little "pop-up bubbles", and a hundred other things!  And...

   1. XP Professional?  What the heck is professional about it?  What you really mean is that XP Home is XP "features removed".  So this is really XP Home Plus.  Professional would indicate that it is something professionals would use (BY CHOICE) and, therefore, would allow them to make their own decisions about things like scandisk running, network configuration, and 1000 other things.  Among other things, WIZARDS SHOULD BE OPTIONAL in a PROFESSIONAL PRODUCT.  How about a "Wizards" link on the desktop?  That way, if I don't know how to do it, I can choose a wizard!
   2. System Restore?  Just an extra place for viruses to hide!  But if you disable it, you get stupid error messages like, that you can't go back to the previous version of Windows Media Player!  SURE I CAN!  At least, once we establish WHOSE COMPUTER IT IS!  DELETE!  REINSTALL!

I might mention that I have had every version of Palm smartphone made to date.  Please tell me why I have never had ANY of these problems with Palm products?  If I want something gone, I DELETE IT.  If I want to use something IT JUST WORKS.  But with WINDOWS, all I wanted to do this morning was hear ONE LINE from a favorite old John Lennon concert (it was something like, "I'm only just beginning to realize what this record is about...".  BUT NO!!!!  As ALWAYS, I have to spend THREE HOURS DOING "STUPID WINDOWS TRICKS" FIRST!

Speaking of which...

Every time I buy my son a new game...  uh, lets don't even go there yet!

To summarize, in the 10 years I have been using Windows, my experience has been that it doesn't get easier to use.  Instead, it gets more and more difficult to TOLERATE all the "automatic pilot" crap.  Which is why, at my house, we don't call it software.  We call it CRAPWARE!

And with that in mind, if you can't fix Windows, WHY NOT JUST LET US ALL RUN LINUX!  (Like Palm) I never seem to have any of these problems with Linux either!  The only problem with Linux seems to be that it isn't "mainstream".  And that seems to be more a matter of CRIMINAL INTENT on Microsoft's part, than A QUALITY OF PRODUCT issue.

Your prompt attention to these issues will be appreciated! :)

Thanks,

James E. Felton

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